Teresa Heaven

Teresa now sits at the centre of the Listening Partnership team and is the person to contact regarding any of the training programmes.

Teresa’s work

Teresa has known Nick and Jude for over 25 years. She originally worked as Jude’s EA for 11 years in the early days of her career. Teresa has since worked in several organisations handling all aspects of administrative operations, customer services and HR practice. She is efficient, proactive and delivers results to a consistently high standard. Teresa started her own business, Heaven Virtual Resource Services, in 2020, offering her clients admin, PA and HR support.

Teresa’s experience

In 2019, just before she started her own business, Teresa added an additional strand to her service offerings and gained her qualification in Human Resource Practice.

Teresa welcomed the opportunity to join the Listening Partnership in 2020 on a part-time basis when Nick and Jude were looking for extra business administrative support.

As a virtual assistant, Teresa adds real value to the team. She works closely with both Directors to develop coaching materials, plan diaries and facilitate training events where necessary. She also manages the HR function for the company.

For more information about Teresa’s VA services, please contact her

‘Teresa uses her extensive experience to coordinate and organise all the training programmes for the Listening Partnership, ensuring clients get the best value from their course.

She is approachable, creative and a valuable member of the Listening Partnership team.’

Tamsin Naseem
Head of Process & Effectiveness, Global Medical Affairs