Nick Isbister
Read more about experienced executive coach Nick Isbister, who has been a trusted advisor to business leaders for 26 years.
Nick’s approach
For over 30-years, Nick has run a strength-based coaching business. He is the founder and Managing Director of the Listening Partnership. The company specialises in high-level Executive Coaching and Leadership Development for individuals and teams.
Nick has increasingly focused on working with senior executives and executive teams to sharpen their focus and achieve better traction. Nick helps them negotiate the pressures they face at the top of their organisations and work out what they really want.
He regularly works with: CEOs; CFOs; many ‘C-suite’ Executives; Executive Boards; partners of professional service firms; directors of charities and business owners.
Nick’s expertise
Nick has worked within a wide range of sectors as an executive coach and as a consultant. These include corporates, professional services firms, SMEs and charities. He has developed long relationships with many of his clients, and worked with them on many projects, and on many diverse issues over considerable periods of time: BT (28 years); BP (25 years); Freshfields Bruckhaus Deringer (20 years); Oxfam (15 years); O2 (11 years); Vodafone (10 years).
In addition to his extensive experience as a consultant and coach he was the Executive Chair of Turley, a role that builds on his 25-year relationship he has with them, helping them go from being a young, dynamic, regional player to being the largest Independent Town Planning Consultancy in the UK. Turley is an EO Business.
Nick has developed a powerful coaching methodology using a narrative approach that helps business leaders and others to make sense of their personal and organisational experience and be more effective. This approach to coaching he calls Transformational Narrative Coaching. In addition to being a practitioner, he also trains other coaches in the process.
Nick’s experience
Nick has extensive experience of coaching clients at all levels in organisations, as well as private individuals who are at transition points in their lives. He helps people know what they want; create new options beyond their existing constraints; supports and challenges teams as they work through the interpersonal dynamics to enhanced performance. Nick has also been a trusted advisor to many leaders and emerging leaders.
- Diploma in Executive Coaching from Ashridge Business School
- PhD in Psychology from Cambridge University
- MA (Cantab) in Natural Sciences from Cambridge University
- Member of the EMCC and adheres to their Code of Ethics
- Published Author – Who do you think you are? (a ‘self-help’ book)
- Published Author – Freud: an introduction to his life and work (critical biography)
If you are interested in discussing your coaching, supervision or consultancy needs with Nick, please contact us today.
‘I have worked with the Nick over the last 7 years and it’s been a fantastic journey of discovery, incredibly rewarding and at times provocative. I am absolutely convinced that my professional development, clarity of personal brand and overall career fulfilment have all benefited significantly since working with Nick and the team.’
Barry McNeill
Chief Operating Officer – Catapult Sports
Working with boards
Nick has considerable experience and talent at working with Boards. He ensures they are crystal clear about their strategic purpose and become guardians of their organisation’s long-term success. He will adopt either the role of an external consultant to the board or take on the Non-Executive Chair internal resource position. In both contexts, he brings a range of strong capabilities and astute personal leadership to the table.
Nick maintains that healthy boards lead and sustain strong, healthy organisations. He believes that clear board leadership is vital for any organisation’s ongoing viability.
Nick offers a range of board services:
- Executive Coaching for CEOs – Nick provides a safe space for CEOs to download their thoughts and feelings. Time to stand back and strategise. A combination of responsive attention on the pressing, immediate board topics and strategic input to the longer-term agenda. He offers a blend of robust challenge and calm support that is always determined by the concerns of the moment. This includes the CEO’s personal needs and the business-critical issues of the organisation
- Strategic Governance Reviews – Nick can build strategic reviews for your Board. Time to evaluate existing practice to see if it is fit-for-purpose. Time to go back to ‘first principles’ to determine if the organisation’s Governance cycles are robust, in place and working well
- Team Dynamics – whether the Board is well-established, or relatively new to its task, Nick’s input builds strong foundations right from the start. He will focus on the fundamentals of board process and the relationships, as well as the utilisation of the group’s diverse talents
- NED and Non-Executive Chair work – Nick’s track record as a Chair – both Non-Executive and Executive gives a depth of knowledge and expertise that will benefit any board looking for strategic change
If you are interested in improving how your board operates, get in touch, Nick will be pleased to speak with you about possible ways of working together.
‘I have worked with the Nick over the last 7 years and it’s been a fantastic journey of discovery, incredibly rewarding and at times provocative. I am absolutely convinced that my professional development, clarity of personal brand and overall career fulfilment have all benefited significantly since working with Nick and the team.’
Barry McNeill
Chief Operating Officer – Catapult Sports
‘I have worked with the Nick over the last 7 years and it’s been a fantastic journey of discovery, incredibly rewarding and at times provocative. I am absolutely convinced that my professional development, clarity of personal brand and overall career fulfilment have all benefited significantly since working with Nick and the team.’
Barry McNeill
Chief Operating Officer – Catapult Sports
‘Nick and Jude are perceptive, impactful and motivational at personal, team and corporate levels. Working with the Listening Partnership for over 20 years in manufacturing and third sector organisations has been a highly valuable experience.’
Stuart Leed
Interim FD – Wildfowl and Wetlands Trust
‘I saw Nick at a pivotal point in my career. His quiet wisdom and guidance helped me see my future in a very different light. I can’t recommend him too highly.’
Jay Hunt
Creative Director Europe – Apple
‘I have worked with Nick for over twelve years through major transitions in my career and challenges in delivering business outcomes. What I value most about Nick is his ability to reground me and get both perspective and focus into how to work through challenges. I appreciate the alternative approaches he brings to how to deal with issues and his pragmatism and practicality. As an executive coach he supportive, thoughtful and relevant.’
Laurence Milsted
Global Finance Director – London Law Firm
‘I have worked with Nick since 2002 finding his insights and help profound. Nick always helps me unpack my jumbled thoughts, helping me to be present as a leader, giving me the confidence I need to thrive and perform.’
Guy Mason
Cfo And Director – Bp Shipping
‘Nick has made a significant and lasting impact on my confidence and effectiveness. He understood the key issues and what would work for me. I feel better equipped to take on ever bigger challenges.’
Kelly Barlow
Commercial Director – Bt Consumer
‘Nick has injected impetus and direction into both my professional and personal life. A fantastic listener and facilitator, I genuinely feel empowered by the reflective process of discovery he took me on.’
Blake Wooster
CEO – 21st Club Ltd
How to lead a company well in an increasingly complex world
The subject of how companies should be run is an enduring one. Business Schools and business gurus peddle endless creative solutions, making a good living at theorising and pontificating about it.
Innovate or stagnate? Get ahead of the curve
In a fast-changing world it is important to stay open, and be aware that people who are the most responsive to change are those who survive, even thrive. Does that sound familiar?
Finding your rhythm to achieve the work exercise balance
Do you find daily exercise a constant struggle as it’s often the first priority to get scratched as you juggle a myriad of deadlines at work and at home?
Little decisions, big impact – Small changes have more power than you think
Most of us appreciate the big, sweeping positive changes that happen in our lives. But they're tough to achieve, requiring time, strength and dedication. Little changes are different.
Flattery isn’t feedback – it rarely encourages or inspires genuine confidence
How do you feel about being flattered? Most of us find it slightly uncomfortable, even though we're not always sure why it doesn't feel right. Praise and encouragement almost always feel real. Flattery and ingratiation tend to have a shallower edge, an undercurrent that isn't as positive as it might at first seem, a hidden agenda.
How to write a successful blog for start-ups and small businesses
Writing a blog is a great way to grow your business and add value for your clients, creating a space to let you and your brand’s unique identity shine. Blogs can be a fantastic way to communicate directly with your customers and attract new ones, but with so many company blogs out there sitting unloved and unread in a dusty corner of Google’s search rankings how can you ensure that your blog avoids a similar fate?
About business ownership and the Founder’s Mentality
We have been privileged to coach many ‘founders’ of businesses. Founders are a special breed. Some we have worked with in the white heat of the early days, some in the mayhem of scaling up, and some in the relative peace of the uplands, once the business has become established and successful. But all of the founders we have worked with are remarkable people whose drive and perseverance have often impressed us.
Mastering the ‘experience economy’ – How customers or clients get what they want
The theory of the ‘Experience Economy’ gives us a powerful way of understanding how people get what they want in any ‘marketplace’. It matters because structuring your business around the idea will change the way you look at what you are doing, and how your clients experience it. If it sounds exciting, it is. Here’s an introduction to the experience economy.
Well-formed outcomes – starting with that end point in mind
Well-formed outcomes help people get clear about what it is that they want to achieve. Shaping up future outcomes that are highly defined from the start, is a creative and disciplined way of thinking. One that can have real potency.
Placement years – a student’s real life experience at work
Placement years at Universities are becoming more and more popular, with plenty of reasons why! Placement and Sandwich years are offered to students like myself, whilst studying at University, however not all courses offer them. I’m currently doing an Event Management degree and have just completed my Placement year.
It isn’t money, strategy or technology. So what really makes teams effective?
What makes an exceptional team? As the management guru Patrick Lencioni says in his 2002 book, The Five Dysfunctions of a Team, “Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.” So how functional is your team? Could you do better?
Start-up – giving yourself the best chance to make it
Start-ups are exciting. When you kick off a brand new business, whatever the sector or subject, you’re often on a rollercoaster ride. You need to move quickly and confidently but you also need to remain sure-footed and grounded, blending fresh ideas with tried and trusted business wisdom to create a sturdy, workable whole.
Nick’s approach
For over 30-years, Nick has run a strength-based coaching business. He is the founder and Managing Director of the Listening Partnership. The company specialises in high-level Executive Coaching and Leadership Development for individuals and teams.
Nick has increasingly focused on working with senior executives and executive teams to sharpen their focus and achieve better traction. Nick helps them negotiate the pressures they face at the top of their organisations and work out what they really want.
He regularly works with: CEOs; CFOs; many ‘C-suite’ Executives; Executive Boards; partners of professional service firms; directors of charities and business owners.
Nick’s expertise
Nick has worked within a wide range of sectors as an executive coach and as a consultant. These include corporates, professional services firms, SMEs and charities. He has developed long relationships with many of his clients, and worked with them on many projects, and on many diverse issues over considerable periods of time: BT (28 years); BP (25 years); Freshfields Bruckhaus Deringer (20 years); Oxfam (15 years); O2 (11 years); Vodafone (10 years).
In addition to his extensive experience as a consultant and coach he was the Executive Chair of Turley, a role that builds on his 25-year relationship he has with them, helping them go from being a young, dynamic, regional player to being the largest Independent Town Planning Consultancy in the UK. Turley is an EO Business.
Nick has developed a powerful coaching methodology using a narrative approach that helps business leaders and others to make sense of their personal and organisational experience and be more effective. This approach to coaching he calls Transformational Narrative Coaching. In addition to being a practitioner, he also trains other coaches in the process.
Nick’s experience
Nick has extensive experience of coaching clients at all levels in organisations, as well as private individuals who are at transition points in their lives. He helps people know what they want; create new options beyond their existing constraints; supports and challenges teams as they work through the interpersonal dynamics to enhanced performance. Nick has also been a trusted advisor to many leaders and emerging leaders.
- Diploma in Executive Coaching from Ashridge Business School
- PhD in Psychology from Cambridge University
- MA (Cantab) in Natural Sciences from Cambridge University
- Member of the EMCC and adheres to their Code of Ethics
- Published Author – Who do you think you are? (a ‘self-help’ book)
- Published Author – Freud: an introduction to his life and work (critical biography)
If you are interested in discussing your coaching, supervision or consultancy needs with Nick, please contact us today.
‘I have worked with the Nick over the last 7 years and it’s been a fantastic journey of discovery, incredibly rewarding and at times provocative. I am absolutely convinced that my professional development, clarity of personal brand and overall career fulfilment have all benefited significantly since working with Nick and the team.’
Barry McNeill
Chief Operating Officer – Catapult Sports
Working with boards
Nick has considerable experience and talent at working with Boards. He ensures they are crystal clear about their strategic purpose and become guardians of their organisation’s long-term success. He will adopt either the role of an external consultant to the board or take on the Non-Executive Chair internal resource position. In both contexts, he brings a range of strong capabilities and astute personal leadership to the table.
Nick maintains that healthy boards lead and sustain strong, healthy organisations. He believes that clear board leadership is vital for any organisation’s ongoing viability.
Nick offers a range of board services:
- Executive Coaching for CEOs – Nick provides a safe space for CEOs to download their thoughts and feelings. Time to stand back and strategise. A combination of responsive attention on the pressing, immediate board topics and strategic input to the longer-term agenda. He offers a blend of robust challenge and calm support that is always determined by the concerns of the moment. This includes the CEO’s personal needs and the business-critical issues of the organisation
- Strategic Governance Reviews – Nick can build strategic reviews for your Board. Time to evaluate existing practice to see if it is fit-for-purpose. Time to go back to ‘first principles’ to determine if the organisation’s Governance cycles are robust, in place and working well
- Team Dynamics – whether the Board is well-established, or relatively new to its task, Nick’s input builds strong foundations right from the start. He will focus on the fundamentals of board process and the relationships, as well as the utilisation of the group’s diverse talents
- NED and Non-Executive Chair work – Nick’s track record as a Chair – both Non-Executive and Executive gives a depth of knowledge and expertise that will benefit any board looking for strategic change
If you are interested in improving how your board operates, get in touch, Nick will be pleased to speak with you about possible ways of working together.
‘I have worked with the Nick over the last 7 years and it’s been a fantastic journey of discovery, incredibly rewarding and at times provocative. I am absolutely convinced that my professional development, clarity of personal brand and overall career fulfilment have all benefited significantly since working with Nick and the team.’
Barry McNeill
Chief Operating Officer – Catapult Sports
‘I saw Nick at a pivotal point in my career. His quiet wisdom and guidance helped me see my future in a very different light. I can recommend him highly.’
Jay Hunt
Chief Creative Officer – Channel 4
Nick’s latest articles
The beautiful African philosophy of Ubuntu – An antidote to individualism
Ubuntu is essentially about togetherness, and how all of our actions have an impact on others and on society. It is the common thread of the UN’s Global Goals, and the motivation in the mission to end extreme poverty — so that everyone, everywhere, can live equally.
Uncovering unconscious bias – developing greater awareness
These days the workplace is all about inclusive leadership and management. It is also about mentoring and coaching in a way that fosters mutual understanding and respect, plus inclusive behaviours.
